ORDERS & PAYMENTS
Here at FRINJE, we work hard to process your order as quickly as possible. We recommend thoroughly reviewing all information prior to submitting your order.
You may cancel an order or its items within 24 hours of placing your order and only if it hasn't been processed yet.
If you wish to cancel your order or any of its items after 24 hours from placing it, we will charge a 10% restocking fee for any item cancelled. This amount will be deducted from your refund to the original form of payment.
Please, contact us at firstname.lastname@example.org and let us know how can we assist you.
We are trying to process refunds as soon as we can, usually 1-2 business days after your request has been settled. Please, allow additional 2-3 business days for your bank to process your refund, which is a standard processing time for financial institutions.
Once an order has been processed, we are unable to change the contents of your package or shipping.